Privacy Policy
Last updated: April 2026
Genera is built around your data — so we treat it carefully. This policy explains what we collect, how we use it, and the controls you have.
What we collect
Account data (email, name, organization), the content you create or upload to Plan / Track / Content / People / Connections / Insights / Dev, usage telemetry to bill correctly and improve the platform, and the natural-language prompts you give our AI agents.
How we use it
To run the service you asked for, to bill the four pay-as-you-go categories accurately, to detect abuse and security issues, and to improve product quality. We do not sell your data.
AI processing
Your prompts and the data you reference are sent to multi-model AI providers (Anthropic, OpenAI, Google) to generate responses. We sign zero-retention agreements with these providers wherever offered. Your data is never used to train third-party foundation models.
Storage and retention
Content lives in encrypted storage with regional residency available. We retain it as long as your account is active. After deletion or account closure, content is purged within 30 days from primary systems and within 90 days from backups.
Your rights
Export everything as JSON or CSV at any time. Delete anything individually or in bulk. Request a full erasure of your account through the in-app control or by emailing privacy@genera.sh.
Children
Genera is built for businesses; we do not knowingly serve users under 16. If you believe a minor is using the platform, contact us and we will remove the account.
Changes
We may update this policy as the platform evolves. Material changes are announced in-app at least 30 days before they take effect.
Contact
Reach the privacy team at privacy@genera.sh.